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Telephone Calls |
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Voice Mail |
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Fax Server for Inbound, Outbound, and Broadcast |
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Unified Messaging for Integrating E-Mail, Voice Mail, and Fax Mail in One Mailbox |
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Automated Attendant |
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Automatic Call Distributor (Queue calls and evenly distribute them to a group.) |
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Interactive Voice Response (Link your computer databases to your voice systems for delivering automated customer specific information.) |
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Web Calls, Web Chat, and Related Internet and Intranet Communications |
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Contact Centers Integrating the Handling of Voice Calls, E-Mails, Faxes, Web Chat, and Web Calls |
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Real Time Contact Center Reporting and Monitoring with GUI Interfaces |
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Video Conferencing |
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Integrating Mobile Communications into Your Corporate Communications System |
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System Administration with a GUI (Graphical User Interface) for Doing More System Programming Changes Yourself Without Calling Your Equipment Vendor |
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System Administration and Programming over an Internet Connection from Any of Your Offices (Actually from Anywhere in the World) |
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Trunk Traffic and Call Reporting to Optimize System Performance |
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WAN Linkages to Operate as One Unified System Across Multiple Locations |
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Remote Workers Can Have a Phone Wherever They Are and Operate As If They Are In The Office |
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A Single Cabling Infrastructure (Just the Data Cabling) Instead of Installing and Maintaining Separate Ones for Data and Voice — To Lower Your Operational Expenses |
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Total Customization of Your Communications Systems by Actually Creating New Features for Your Unique Needs (Previously individual customization, if possible, was expensive and time consuming.) |